addon Terms of Use

We at addon set out these terms to establish the conditions under which you access and use our platform. By creating an addon account, you agree to comply with these terms. Our service is available only in jurisdictions where local law permits online entertainment and wagering. Users are responsible for verifying that their access to addon complies with their own jurisdiction's applicable regulations.

These terms cover account creation, deposits and withdrawals, bonus conditions, game rules, dispute resolution, and our liability limits. We enforce these terms consistently across all addon users, whether you are playing live-dealer tables in Jakarta, placing sportsbook bets on Liga 1 matches, or enjoying slot games from Surabaya or Medan.

This page outlines your rights and obligations when you use addon. If you have questions about any term, contact our support team during business hours.

Account Creation & Eligibility

When you join addon, you must provide accurate personal information, including your full name, date of birth, contact details, and a valid ID. We verify this information before your first withdrawal. You confirm that you are of legal age in your jurisdiction and that you are not prohibited by local law from accessing online entertainment services.

We at addon reserve the right to refuse or cancel an account if we have reason to believe you have provided false information, are underage, or are accessing addon from a jurisdiction where our service is prohibited. If your account is closed for these reasons, any balance will be returned to your verified payment method within standard processing timelines.

Your addon account is personal and non-transferable. You are solely responsible for maintaining the confidentiality of your password and account details. We are not liable for unauthorized access if you have shared your credentials or failed to secure your account.

Deposits, Withdrawals & Payment Terms

We at addon support eight payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. Deposits are processed instantly or within minutes, depending on your chosen method. Your balance appears in your addon account immediately upon confirmation.

Withdrawals are available to verified account holders only. You may withdraw to the same payment method you used to deposit, or to another verified account. Withdrawal processing follows your payment method's standard timelines. During holidays like Idul Adha, Imlek, or Nyepi, bank processing may extend beyond normal windows. We are not responsible for delays caused by your bank or payment provider.

Minimum Deposit: We set minimum deposit amounts per payment method. These are displayed at checkout and vary by channel.
Minimum Withdrawal: Withdrawals must meet a minimum threshold set by addon. Amounts below this minimum cannot be withdrawn and remain in your account.
Verification Required: All withdrawals require account verification. Provide an ID photo and confirm your contact details before your first cash-out.
No Refunds: Deposits are final. We do not refund deposits except where required by law or in cases of unauthorized transactions.

We at addon do not charge deposit or withdrawal fees. However, your payment provider may impose fees on their end. Check with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or your bank for their fee schedules.

Our addon terms are designed to protect both you and our platform. Clear rules, transparent payouts, and fair dispute resolution are central to how we operate.

addon editorial team

Game Rules, Bonuses & Dispute Resolution

Each addon game—whether live blackjack, roulette, Dragon Tiger, sportsbook markets, or slots—has specific rules. We display these rules clearly before you join a table or place a bet. By participating, you agree to abide by those rules. Our live-dealer tables broadcast in real time; the dealer's call is final once announced. Sportsbook results are settled according to official league or tournament records. Slot outcomes are determined by our certified random-number generator.

We at addon do not offer fixed bonus amounts or guaranteed returns. Any promotional offers are subject to terms displayed at the time of offer. Bonuses may carry wagering requirements, game restrictions, or time limits. We reserve the right to modify or withdraw promotions at any time, with notice to affected users.

Disputes & Complaints

If you believe an addon transaction or game outcome is incorrect, contact our support team immediately with details of the issue. We investigate disputes within standard business hours and respond within five business days. If we find an error on our side, we will correct your balance. If we find no error, we will explain our decision in writing.

We at addon aim to resolve all disputes fairly and transparently. Our live-dealer broadcasts and transaction logs provide a clear record of every game and bet. If you remain unsatisfied after our investigation, you may escalate your complaint to our management team, who will conduct a final review.

Live table disputes. If you dispute a live-dealer outcome, we review the broadcast recording and the dealer's call. The dealer's announcement at the time of play is binding.
Sportsbook disputes. We settle sportsbook bets according to official league or tournament records. If a result is disputed by the league, we follow the league's final determination.
Slot disputes. Slot outcomes are determined by our certified RNG. If you dispute a result, we provide a technical report showing the outcome was generated correctly.
Payment disputes. If a deposit or withdrawal fails, contact your payment provider first. If the issue is on addon's side, we will investigate and correct it.

Jurisdiction & Liability

Our addon services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying compliance with their own jurisdiction's regulations. We are not liable for access from prohibited jurisdictions.

We at addon limit our liability for technical failures, service interruptions, or data loss to the amount you have deposited in your account in the preceding 30 days. We are not liable for indirect, consequential, or punitive damages. This limitation applies to all addon users, regardless of location.

These terms are governed by the laws of the jurisdiction in which addon operates. Any legal action must be brought within one year of the event giving rise to the claim. By using addon, you agree to these terms and our dispute resolution process.